Large Educated Population
India is home to the largest educated English-speaking graduates in technical, marketing, engineering, and medical fields in the world. Entrance into reputed Colleges and Universities in India are even more competitive than the best in the U.S.

Low Turnover
Customer care centers in the United States experience very high turnover, usually 40% to 70% per year. Considering the time and costs associated with training new CSRs, it becomes difficult to maintain quality service at a low cost. Since Indian contact centers have only an average 5% of turnover.

Low Costs
Compared to American contact centers, outsourcing with Arouba would save you at least 50% in operational expenses.

Complimentary Time Zone
The time zone difference between the U.S. and India is about 12 hours. This means that a job submitted in the evening at 6 p.m. PST, reaches India at 6 a.m. and is completed by 6am PST the following morning - saving you an entire work day.

Increased operational efficiency and effectiveness
Arouba provides and manages world-class billing and customer care solutions with contracted service level agreements for online system availability, bill timeliness, bill accuracy, and critical outputs.

Improved revenue stream and cash flow
Arouba helps you attain a more predictable cost structure that closely matches your revenue stream and cash flow, allowing you to focus on your core business.

Support Services
Our In-house contact center and IT Services provides support to the Accounting and Finance BPO by following up with their clients or vendors.

In-house training
Our In-house Training team provides sessions on soft skills and US Accent & Culture to have excellent communication while interacting with the clients.

Easy Exit Policy
An easily operable exit policy if the client is not satisfied

User Friendly System
An extremely user friendly system that can be evaluated; looked at and implemented with extreme ease

Personalized service
Our service will integrate into your existing systems and processes if you already have one; if not we will create one that is transparent and easily manageable for you

Training and development for professionals
Highly qualified workforce with experience and background in QuickBooks™, PeachTree™, GoSystem Audit™, Pro-FX™, Lacert™, TurboTax™, UltraTax™ etc.